How does the first consultation work?
Everything begins with an assessment consultation. We listen to your goals and concerns, assess your case and define a personalised treatment plan with you. Without rushing and without any commitment to immediate treatment.
How much do treatments cost?
Treatments are always tailored to each person’s specific needs, so we do not publish a single price list. At the assessment consultation, you receive a personalised plan with clear prices before making any decision.
Who performs the treatments?
Medical procedures are performed exclusively by doctors registered with the Portuguese Medical Association, supported by a specialist technical team. The Journey MedSpa is a healthcare establishment licensed by the Portuguese Health Regulatory Authority (ERS E180571).
Will the results look natural?
It is our non-negotiable principle. We work towards subtle, balanced results that respect your identity, never drastic transformations.
Do treatments hurt? Is there recovery time?
It depends on the treatment. Many procedures involve minimal discomfort and allow you to resume your day normally; others require simple care in the hours or days that follow. During the assessment consultation, we explain exactly what to expect in your case.
How many sessions will I need?
It varies according to the treatment, your skin and your goals. The personalised treatment plan defines the number of sessions and the right pace for you, without one-size-fits-all protocols.
Can I have treatments during pregnancy or breastfeeding?
Some forms of care are possible, while others are postponed. Each case is assessed by the medical team, who safely advise what can and cannot be done at each phase.
Do I need a medical referral?
No. You can book your assessment consultation directly.
How do I book, reschedule or cancel an appointment?
Through the website form, WhatsApp or telephone (+351 935 752 824), or email (geral@thejourneymedspa.pt). If you need to reschedule, we appreciate as much notice as possible.
Where are you and how do I get there? Is there parking?
We are at Rua Raul Durão, Loja 8A, Lotus Living, Miraflores (Linda-a-Velha), with easy access from Lisbon, Oeiras and Cascais and easy, free street parking.